Legal

Privacy Policy

How UrbanDeliveryInfo.org collects, uses, and protects information in connection with your use of this website.

Last updated: January 1, 2025  |  Effective: January 1, 2025

1. Overview

UrbanDeliveryInfo.org ("we," "us," or "our") operates this website as an independent informational resource about sandwich delivery systems in U.S. urban environments. This Privacy Policy describes how we collect, use, disclose, and safeguard information in connection with your use of our website located at urbandeliveryinfo.org (the "Site").

Please read this policy carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site immediately.

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This website does not provide food delivery, ordering, or payment services. We do not collect payment information, order data, or delivery-related personal information. Our data practices are limited to standard website analytics and voluntary contact form submissions.

2. Information We Collect

We collect two categories of information in connection with your use of this Site:

2.1 Information You Provide Voluntarily

When you use the contact form on our website, you may voluntarily provide the following personal information:

  • First and last name
  • Email address
  • The subject and content of your message

We collect this information solely for the purpose of responding to your inquiry. You are not required to submit the contact form to use this website. All content on this Site is freely accessible without providing any personal information.

2.2 Information Collected Automatically

When you visit this Site, certain technical information may be collected automatically through standard web server logs and analytics tools, including:

  • Your Internet Protocol (IP) address
  • Browser type and version
  • Operating system
  • Referring website address
  • Pages viewed on this Site and time spent on each page
  • Date and time of your visit
  • Device type (desktop, mobile, tablet)

This automatically collected information does not identify you personally. It is used in aggregate form to understand how visitors use our Site and to improve our content and user experience.

3. How We Use Information

We use the information we collect for the following limited purposes:

3.1 Responding to Inquiries

Personal information submitted through our contact form is used exclusively to respond to your specific inquiry. We do not use this information for marketing, profiling, or any purpose other than addressing your message.

3.2 Website Analytics

Automatically collected technical data is used to analyze aggregate website usage patterns, identify popular content, diagnose technical issues, and improve the overall user experience of this Site. This analysis is conducted on anonymized, aggregated data and does not involve identification of individual visitors.

3.3 Legal Compliance

We may use or disclose information if required by applicable law, regulation, legal process, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of UrbanDeliveryInfo.org, its users, or the public.

3.4 What We Do Not Do

  • We do not sell personal information to third parties
  • We do not share personal information with advertisers
  • We do not use personal information for behavioral advertising
  • We do not create profiles of individual website visitors
  • We do not share contact form data with any food delivery platform or restaurant
  • We do not send unsolicited commercial email (spam)

4. Cookies & Tracking Technologies

This website uses a minimal set of cookies to support basic site functionality. We do not use advertising cookies, behavioral tracking cookies, or third-party marketing pixels.

4.1 Essential Cookies

Essential cookies are necessary for the basic operation of the Site. They enable core functions such as page navigation and access to secure areas of the website. The Site cannot function properly without these cookies, and they cannot be disabled.

4.2 Analytics Cookies

We may use privacy-respecting analytics tools to understand aggregate visitor behavior on this Site. Where such tools are used, they are configured to anonymize IP addresses and to avoid setting persistent identifying cookies. Aggregated analytics data is used solely to improve this Site's content and performance.

4.3 Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies from specific websites. Please refer to your browser's help documentation for instructions. Note that disabling cookies may affect the functionality of certain website features.

4.4 No Advertising or Cross-Site Tracking

We do not use cookies for advertising purposes. We do not allow third-party advertising networks to place tracking cookies on this Site. We do not participate in cross-site behavioral tracking programs of any kind.

5. Third-Party Services

This Site may incorporate certain third-party services to support its operation. Where third-party services are used, we select providers that meet appropriate data privacy standards and we limit the data shared with them to what is necessary for their function.

5.1 Map Services

Our Contact and About pages include embedded maps from OpenStreetMap, an open-source mapping platform. When you load a page containing an embedded map, your browser may send a request directly to OpenStreetMap's servers. OpenStreetMap's own privacy policy governs the data collected in connection with those requests. We use OpenStreetMap because it is a privacy-respecting, non-commercial mapping service that does not track visitors for advertising purposes.

5.2 Web Hosting & Infrastructure

This Site is served through web hosting infrastructure. Our hosting provider may collect standard server log data (IP addresses, request timestamps, page URLs) as part of routine server operation. This data is used for security, performance monitoring, and abuse prevention.

5.3 Web Fonts

This Site loads web fonts (Barlow and Barlow Condensed) from Google Fonts. When fonts are loaded, your browser sends a request to Google's servers. Google's privacy policy governs data collected in connection with these requests. If you prefer to avoid this, you may configure your browser to block requests to fonts.googleapis.com; the Site will fall back to system fonts.

5.4 No Advertising Networks

This Site does not display advertising and does not integrate with any advertising network, demand-side platform, or programmatic advertising service. We do not share visitor data with advertisers or data brokers.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect information submitted through this Site. These measures include:

  • HTTPS encryption for all data transmitted between your browser and this Site
  • Access controls limiting who can view submitted contact form data
  • Regular security reviews of site infrastructure
  • Minimal data retention — contact form submissions are retained only as long as necessary to respond to the inquiry

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately using the contact information provided below.

7. Your Rights

Depending on your jurisdiction, you may have certain rights with respect to personal information we hold about you. These may include:

7.1 Right to Access

You may request confirmation of whether we hold personal information about you, and if so, a copy of that information.

7.2 Right to Correction

You may request correction of inaccurate or incomplete personal information we hold about you.

7.3 Right to Deletion

You may request deletion of personal information we hold about you, subject to applicable legal obligations that may require us to retain certain data.

7.4 Right to Opt Out

As we do not use personal information for marketing or behavioral advertising, there is no marketing opt-out applicable to this Site. If this changes in the future, we will update this policy and provide a clear opt-out mechanism.

7.5 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California privacy rights, contact us at the address below.

7.6 How to Exercise Your Rights

To exercise any of these rights, please contact us at contact@urbandeliveryinfo.org or by mail at 500 W Madison Street, Chicago, IL 60661. We will respond to verifiable requests within 30 days. We may need to verify your identity before processing certain requests.

8. Children's Privacy

This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at contact@urbandeliveryinfo.org and we will promptly delete such information. This Site does not require registration or account creation and contains only informational content appropriate for general audiences.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or the features of this Site. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your information. Your continued use of this Site following the posting of changes constitutes your acceptance of those changes. If we make changes that we consider material, we will take reasonable steps to notify users through a prominent notice on the Site.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

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Mailing Address

UrbanDeliveryInfo.org
500 W Madison Street
Chicago, IL 60661
United States

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We are committed to working with you to resolve any privacy concerns promptly and transparently. We will respond to all privacy-related inquiries within 30 days of receipt.